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Office of Cable Communications
Digital Television
Welcome to the Seattle Cable Office web page about the federal digital television transition program.
THE DIGITAL TRANSITION HAPPENED ON JUNE 12, 2009
If you do not have a picture on your TV, you need to take action. For information, call the FCC at 1-800-DTV-2009 go to www.dtv2009.gov or call Seattle's Cable Office
at 386-1989. |
For FREE help installing your converter box or antenna,
click here for a list of contacts in your area.
The NTIA Converter Box Coupon Program has ended. The last day to apply for a coupon or file an appeal was July 31, 2009. More information.
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Please recycle your old TV. Free locations in Seattle listed here. Want a $20 curbside pickup? Call Seattle Public Utilities at 684-3000 to request an appointment.
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Scam alert: Miracle ClearView is marketing a "free" digital converter box. The main problem is that it costs significantly more than one you can buy in any retail store, and you don't get to use the coupon from the federal government. If you have any questions about ads you see for "free" digital converter boxes, please do not hesitate to call Seattle's Office of Cable Communications at 206-386-1989.
Consumer Alert!
Some retailers are selling the old, analog TV's without required notice that the TV's will be obsolete after 2/17/09. If you are buying a new TV, please make sure that it says "digital," has an input connection labeled "digital input" or has the letters ATSC.
NAPCA National Multilingual Toll-free
Helpline Numbers: |
| English 1-800-336-2722 |
Chinese 1-800-582-4218 |
| Korean 1-800-582-4259 |
Vietnamese 1-800-582-4336 |
Where you can buy a digital converter box.
Digital converter boxes are available at Best Buy and Radio Shack throughout Seattle.
Certified converter boxes are available from both national and local retailers.
Local Retailer: Precision Audio & Video
6215 Roosevelt Way NE
Seattle, WA 98115
522-7607
Fred Meyer
Rite Aid
National Retailers
Converter boxes can be purchased at any of these national retailers currently participating in the program:
- Best Buy
- Circuit City
- Kmart
- RadioShack
- Sam's Club
- Sears
- Target
- Wal-Mart
Online and Telephone Retailers
Converter boxes can also be purchased online or by telephone and can be shipped directly to your home.
Online Retailers:
Telephone Retailers:
- Best Buy DTV Hotline and Order Center at 1-877-BBY-DTV9 (1-877-229-3889)
- Etronics at 1-800-323-7669
- Fingerhut at 1-888-301-5606
- Provantage at 1-800-336-1166
- RadioShack DTV Telephone Order Center at 1-877-RS-DTV-4U (1-877-773-8848)
- Solid Signal at 1-866-3SIGNAL (1-866-374-4625)
For additional information, please visit www.dtv.gov.
Digital TV Publications - in English and other languages.
Additional languages are available.
For more information - Brenda Tate - 386-1989.
Para español - Tony Perez - 386-0070.
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