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Seattle City Light is a publicly-owned utility dedicated to exceeding our customers' expectations in producing and delivering environmentally responsible, safe, low-cost, reliable power. We are committed to delivering the best customer service experience of any utility in the nation.

City Light Wins Customer Service Award

Seattle City Light was honored by Business Finance magazine with a 2008 Vision Award for its innovative approach to motivating the Utility's workforce to enhance customer service. City Light has already seen solid results in areas including service connection time, billing and metering. "We started this effort as part of our commitment to provide the best customer service experience of any utility in the country and it is paying off," Superintendent Jorge Carrasco said. Read the press release.

Elevate Giving - and Support Project Share

Imagine no heat or light during the coldest months of the year. This is the situation many families face when they are unable to pay their electric bills. Project Share, generously supported by Seattle City Light customers helps eligible families make emergency payments to keep their lights on.

NEW this 2008 holiday season - The Space Needle supports Project Share through their Tree for All Elevate Giving event. Print this voucher and bring to the Space Needle. When you purchase a general admission Observation Deck ticket, Project Share will receive $5 back for each ticket purchased and will be in the running for a grand prize donation from the Space Needle of $25,000. Enjoy the view and please help a family have a warm holiday. Thank you for your support!

City Light Seeks Input on Strategic Business Plan

Your Energy Future - what will it look like and where will our power come from today and in the future? At Seattle City Light, we are fortunate to have an abundance of low-cost, clean, renewable hydro-electric power, however, new regulations require us to obtain new, renewable energy sources. We also must ensure that our workforce has the skills and training to bring this power to your home reliably, safely and affordably.

An important part of our planning process includes talking with you about the challenges and opportunities ahead. We need to be thinking long-term and strategically about how we will meet the energy needs of our customers. Learn how you can help.

Kill Vampires, Save Money

The darker days of Fall and Winter mean that our customers will be using more electricity for lighting and heating their homes and businesses. At this time of year it's more critical than ever to be aware of the many "energy vampires" that literally suck up electricity and can add significantly to your power bill. KOMO-TV recently covered this issue, and provides great tips for putting a "stake through the hearts" of the vampires in your home. See the article and video here.

"Green Up" Your Groceries Too!

Tell a friend about
Green Up!

Sign on with Green Up Seattle for one year and receive a $25 discount on fresh, local organic groceries delivered directly to your home from spud! You can enroll in Green Up here. If you're already enrolled, just add more green energy to your account! To learn more about Green Up, visit the Green Up web page, watch this video or call 206-684-8822.

Customer Alert: Beware of Phone Scams
In the past few days several City Light customers have been the targets of phone scams. If a customer believes he or she has been contacted by a con artist, they should report the incident to Seattle Police (206) 625-5011. Read the press release.

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