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Seattle City Light Information for Residential Customers
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Information for Residential Customers: Owners and Tenants of Homes, Apartments and Condos in the Seattle City Light Service Area

We are the lowest cost, most reliable provider of electricity in the urban U.S. Carefully stewarding our resources is one way we keep electric rates low. If you have questions about rates or your residential account or City Light's environmental programs, you’ll find the answers here. If you’re interested in better, more efficient heating and lighting, check out our residential conservation programs. One of Washington’s best kept secrets -- Skagit Tours -- is a great weekend getaway! This is just some of the information available on the City Light web site. Please let us know what else you’d like to see.
 
 
2006 Rates Process
 
This page provides background, documents and information on the 2006 review of Seattle City Light's electric rates.
 
Account Information -- find it here
 
Information about new accounts, rates, payment locations
 
Accounts & Billing FAQ
 
Frequently Asked Questions about your account and your bill - opening and closing your account, meter reading, bill responsibilty guidelines, contacts…
 
Assistance Programs
 
A list of programs which offer assistance with affording your electric bills.
 
Automatic Bill Payment Program
 
Seattle City Light and Seattle Public Utilities customers may sign up for automatic payment of their electric, water, sewer and garbage bills.
 
Bill Payment Online
 
You can pay your bill online, using a VISA or MasterCard credit or debit card, or an e-check. You will need your utility bill and the following information to complete the transaction.
 
Bill Payment Responsibility
 
Who is responsible for paying your City Light bill? Detailed answers on this page.
 
Billing & Service Dispute Resolution
 
Contact information
 
Boundary Project
 
Boundary Dam is Seattle City Light's largest generating facility -- see for yourself. Book your tour!
 
Brochures You Can Print
 
Brochures and other publications from Seattle City Light in Adobe Acrobat format.
 
Budget Billing Plan
 
A way to pay your electric bill in an agreed upon amount, estimated over the year (now for residential and small, general service customers)
 
City Light Advisory Committee
 
Seattle City Light Advisory Committee provides electric utility industry expertise to the Mayor, City Council and City Light Superintendent.
 
Common Causes of High Bills
 
Do you feel your power consumption is too high? Here is a list of common causes of higher-than-normal power use.
 
Compact Fluorescent Bulbs
 
Lots of information about CF bulbs including benefits, where and how to buy, how to install, and frequently asked questions
 
Conservation Home Page
 
Information about programs and services designed to help you conserve electricity and protect the environment
 
Conservation Services For Your Home
 
Conservation information and services for residential customers and multifamily and single-family building owners. Includes information about weatherization, efficient lighting and appliances, and tips for saving energy.
 
Customer Generation
 
Resources for customers interested in generating electricity on their premises using solar or other technologies. Includes information on net metering, permitting and new financial incentives.
 
Customer Satisfaction Survey
 
Seattle City Light customer satisfaction survey reveals pre and post storm support for the utility
 
Diablo Lake Adventure Tour
 
Come explore the scenic town of Newhalem, Washington and Diablo Lake, a reservoir ringed by the snow-capped peaks of the North Cascades.
 
Education in Schools
 
Seattle City Light offers a variety of programs for schools.
 
En Español
 
Some of the content of the Seattle City Light Web site, translated for our Spanish-speaking customers.
 
Fingertip Facts -- Customer Information Guide
 
Fingertip facts about City Light -- its management team, customers, service area, generation system, power supply, public benefits, and more.
 
Generator Safety
 
Using a generator can be very dangerous. If you are planning to use one, please consider the tips found on this page as ways to increase both your safety and that of our line crews.
 
Green Power Options
 
Do you believe in renewable energy? Do you want to see more solar power, wind power and other "green" energy sources in Seattle? Want to help? Click here to see how.
 
Hatchcover Art in Seattle
 
Artist-designed hatchcovers (manhole covers) in Seattle, the work of artist Nancy Blum and brainchild of Seattle Arts Commissioner Jacquetta Blanchett
 
History -- looking back
 
Information about Seattle City Light and its role in local history
 
Holiday Lighting Tips
 
Tips to save money and energy, plus information on the new LED holiday lights.
 
Home Heating
 
Learn about different home heating systems, how they work, fuel cost comparisons, ducts and pipes, thermostats and efficiency tips.
Hot Item!!
Home Resource Profile
 
Get a customized report of your household energy, water and solid waste use along with savings recommendations. For all residential customers.
 
How to Read Your Electric Meter
 
Updated instructions for reading 4-dial and 5-dial meters
 
In Your Neighborhood
 
Information about Seattle City Light's activities in your part of town
 
Light Reading
 
A newsletter for Seattle City Light's residential customers
 
Mayor's Office for Senior Citizens - Utility Discount Program
 
For Senior and Disabled customers of Seattle utilities: Information and how to apply for discounted utility rates and other assistance.
 
Neighborhood Power Project
 
Conservation in your neighborhood.
Hot Item!!
New Construction Resources
 
Information and services for builders and remodelers. These include service hookups, line relocation and temporary removal, construction standards for electrical equipment, and permitting.
 
Newsroom
 
Links to current and archived news releases, issue papers, and other items in the news.
 
Open and Close Residential Accounts
 
Open and close accounts -- online forms for the Residential Electric Service Application (RESA)
 
Outages -- planned & unplanned
 
General information about why outages occur and what to do
 
Payment Locations and Mailing Address
 
Where to pay your bills. Walk-in locations and mailing address.
Hot Item!!
Project Share Online Contribution
 
How you can help friends and neighbors in need.
 
Property Usage: Easements, Consent and Permits
 
Information and forms for requesting the temporary or permanent use of property owned or leased by Seattle City Light. Easements Application, Consent Application and Permit Application.
 
Rates Information
 
Information about Seattle City Light's rates
 
Refrigerator recycling
 
We pick up your old fridge and you pick up 30 bucks. Seattle City Light will pay you to get rid of your old refrigerator or freezer!
 
Requirements for Electric Service Connection
 
This manual has been written to provide City Light customers with a concise reference to the requirements that must be met before the Utility can provide electric service.
 
Search Seattle City Light
 
Search Seattle City Light's Web site, and all of Seattle.gov
 
Site Directory
 
Quick index of priority links
 
Skagit Project
 
Surround yourself with the rugged beauty of the North Cascades and visit the Skagit project, listed on the National Register of Historic Places. Book your tour!
 
Solar Electricity FAQs
 
Answers to common questions from City Light customers who are interested in solar electric systems for their homes and businesses.
 
Streetlight Trouble Report
 
Use this form to report problems with streetlights.
 
Sustainability
 
Meeting our needs without preventing future generations from meeting their needs.
 
Take Winter by Storm
 
Here's what you can do to prepare for cold and stormy weather in Seattle.
 
Talk To Us -- we're listening
 
Please share your thoughts with us.
 
Tours -- get away for a day
 
Two options for getting away within Washington
 
Tree Trimming
 
Information about City Light's vegetation management program, urban tree trimming, replacement and tree safety tips
 
Water Conservation
 
Water-saving tips for homes and businesses.
 
Weather Emergency Tips
 
Seattle can experience weather-related emergencies at any time. This page provides emergency telephone numbers and tips on how to protect yourself and your property.
 
When the Power Goes Out
 
Just in case, read these useful tips.
 
Click here for more contact information! Customer Service
Call (206) 684-3000


Project Share - learn and donate!
Twist and Save with Energy-efficient lightbulbs
Diablo Lake Adventure Tour
Pay Your Bill Online
Home Resource Profile Service
Current Rates
Employment Opportunities
Wholesale Power Marketing

The Seattle City Light Web Team:

Seattle City Light -- 700 5th Avenue, Suite 3200, Seattle, WA 98104-5031 -- 206.684.3000
Mailing address: 700 5th Avenue, Suite 3200, P.O. Box 34023 Seattle, WA 98124-4023

 

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